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Few things are as unsettling as receiving a notification that your financial information might be at risk due to a security breach. When this happens with a business or non-profit, confidence in that institution is shaken. Don’t let this happen to your church.

Online giving has become a vital component of church financial health in today's digital economy. According to a 2023 study by Dunham+Company, 65% of donors now prefer to give online, up from 59% the previous year. However, as more donors embrace digital contributions, security concerns have emerged as a critical factor influencing their willingness to give.

A recent study found that 42% of online donors cite security as their primary concern when making a digital donation. ^1. This means that nearly half of potential donors hesitate to give if they lack confidence in the security of your platform.

For churches, this presents both a challenge and an opportunity. By taking the lead in providing a secure and trustworthy online giving experience, you can build donor confidence, increase participation, and foster long-term generosity.

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Why Security Matters in Online Giving

As church leaders, we are stewards of the resources entrusted to us. We emphasize stewardship in tithing, ministry spending, and outreach—but financial security is just as important.

When people give to their church, they are not just making a transaction; they are expressing trust.

• They trust that their offering will be used wisely for Kingdom work.
• They trust that church leadership is making sound financial decisions.
• They trust that their personal and financial information will be protected.

A security breach—no matter how small—shatters that trust. Once lost, it is difficult to regain.

Without proper security measures, donors may hesitate to give or revert to traditional giving methods, limiting financial growth and engagement.

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The Risks of an Unsecure Online Giving Platform

Churches must take proactive steps to protect their digital giving systems. Failing to do so exposes your church and donors to several risks:

• Data Breaches – Hackers can steal donor information, leading to identity theft and financial loss.
• Phishing Attacks – Cybercriminals impersonate church staff to trick donors into sending money to fraudulent accounts.
• Fraudulent Transactions – Without strong security, unauthorized charges and chargebacks disrupt financial operations.
• Loss of Trust – A single security incident can damage a church’s reputation and cause donor disengagement.

A single data breach could mean thousands of lost dollars in donations. More importantly, it can cause irreparable harm to the trust between a church and its congregation.

What would happen to your ministry if your online giving dropped by 30 percent overnight?

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How OnlineGiving.org Provides a Uniquely Secure Giving Experience

We believe that a secure giving experience is an act of stewardship—protecting the generosity of your congregation and ensuring that their gifts reach the ministry safely.

Here are some of the key security features of OnlineGiving.org that protect churches and their donors:

1. Secure Cloud Infrastructure

• Built on Google Cloud, a globally secure and redundant infrastructure.
• Ensures that your church’s digital offering plate is always open without interruptions.

2. Tokenization & Data Encryption

• Tokenization replaces sensitive donor information with a secure token—ensuring payment details are never stored or exposed.
• End-to-end encryption safeguards transactions from the moment a donor gives to final processing.

3. Password-less Authentication & Biometric Security

• Touch ID and Face ID login – 70 percent of our partner churches’ donors use biometric security for faster and safer access.
• One-time passcodes – Eliminates the risks of passwords while providing an easy, frictionless giving experience.
• Google and Facebook login integration – Donors can sign in using their preferred authentication methods.

Giving should be secure and easy. The easier you make it for donors to give, the more apt they are to give.

4. AI-Driven Fraud Prevention & Monitoring

• AI-powered fraud detection flags suspicious transactions before they become a problem.
• Real-time monitoring detects unusual donor behavior and prevents fraud attempts.

These proactive security measures protect donations, build trust, and ensure financial integrity.

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Secure Giving Builds Trust & Increases Donations

• A secure online giving experience isn’t just about technology—it’s about trust.
• Donors must feel confident that their gifts are safe.
• Churches must take security seriously to increase participation and ensure long-term financial health.

By choosing OnlineGiving.org, your church gains access to encrypted, AI-driven security measures that go beyond standard PCI to safeguard every transaction.

Would you like to ensure your church’s digital giving is secure? Schedule a free demonstration today by contacting (615) 206-4000 or emailing support@onlinegiving.org.

Your donors trust you with their generosity—make sure you’re protecting it. Take action today to secure your church’s digital giving—and protect the future of generosity.