Exploring OnlineGiving.org: A Game-Changer for Church Management and Engagement

If your church is looking to simplify giving, boost engagement, and streamline operations, OnlineGiving.org could be the perfect solution. This innovative platform is designed specifically for churches to increase donations and connect with congregants in more meaningful ways.

What Exactly is OnlineGiving.org?

OnlineGiving.org is an innovative digital platform tailored to churches, offering over 14 different giving methods. These range from traditional web-based giving to cutting-edge options like cryptocurrency donations and Facebook Messenger giving. There's even support for Apple Pay, Google Pay, and paper checks.

But what really makes OnlineGiving.org stand out is its mobile-first design. With nearly 70% of web traffic coming from mobile devices, this platform is built to accommodate mobile users. Congregants can give, register for events, or even join small groups—all from their phones. Plus, custom mobile apps are available to keep your church community engaged, no matter where they are.

Recurring Donations Made Simple

One of the most commonly asked questions is, “How does OnlineGiving.org help with recurring donations?” The answer is simple—donors can convert a one-time gift into a recurring donation with just a single click. This flexibility can make a significant difference in achieving long-term financial stability for your church.

Comprehensive Donor Reporting

For those who like to stay organized, OnlineGiving.org provides robust donor reporting features. Church administrators can easily search, update profiles, and access donation histories with ease, streamlining the process of managing contributions.

Church Management System Integrations

OnlineGiving.org integrates seamlessly with all the major Church Management Systems (ChMS), including MinistryPlatform, Rock RMS, and Salesforce. These integrations reduce the need for manual work by automating tasks like event registration, donation tracking, and text communications, allowing your team to focus more on ministry and less on administrative tasks.

Text Marketing and AI-Powered Chatbots

The platform also excels in text marketing. You can send donation requests, event reminders, or even daily devotionals via SMS or MMS. Additionally, OnlineGiving.org supports AI-powered chatbots, which can automate tasks like baptism sign-ups or connection cards, helping keep your congregation engaged without overwhelming your staff.

E-Commerce Capabilities

If your church is looking for e-commerce capabilities, OnlineGiving.org has you covered. The platform allows you to set up an online store, manage inventory, handle shipping, and process payments. Whether you're selling church merchandise or managing other financial transactions, everything is streamlined in one place.

State-of-the-Art Security

Security is paramount, and OnlineGiving.org takes it seriously. The platform offers features like Touch ID and Face ID for secure logins, SSL encryption for all transactions, and secure vaulting of payment methods. This ensures that donations are safe and all data is protected.

Merchant Processing and Donation Support

When it comes to text-based giving, the platform is incredibly user-friendly. Donors can give via text, and even if they make a mistake with keywords, OnlineGiving.org automatically corrects common errors to ensure donations go through smoothly. All data from multiple giving channels—whether it's web, mobile app, or text—is tracked and stored in donor profiles, making it easier for administrators to manage and report donations.

OnlineGiving.org Common Product FAQs

Note: For more detailed information and a video tour, please visit each of our product pages at OnlineGiving.org. You can also explore our knowledgebase for additional specific information and helpful resources.

FAQ Topics

• Platform Overview & Key Features
• Giving Methods & Donation Management
• Church Management System (ChMS) Integrations
• Mobile & Text Marketing Features
• Custom Mobile App & Group Management
• E-Commerce & Event Management
• Security & Administrative Tools
• Merchant Processing & Donation Support

1. Platform Overview & Key Features

What is OnlineGiving.org's platform designed for?
OnlineGiving.org offers an innovative digital platform tailored for churches to increase engagement and enhance giving. It integrates digital giving options, text marketing, AI-powered chatbots, and custom mobile apps, specifically addressing the unique needs of church communities.

Key Features:

• Digital Giving Options: Accept multiple payment methods, including cryptocurrency, Google Pay, and Apple Pay. Offer over 13 giving methods, such as web, mobile, text, kiosk, chatbot, and social media. Seamlessly integrate with Church Management Systems (ChMS) to track donations and automate reconciliation.
• Mobile-First Design: Optimized for the 70% of web traffic that occurs on mobile devices. Features include in-app giving, event registration, and group management. Custom mobile apps designed to boost engagement on any device.
• Engagement Tools: Text Marketing: Send donation requests, event registrations, and group messages. AI-powered Chatbot: Automates church operations like baptism sign-ups and connection cards. Form Builder: A visual tool to create mobile and web-friendly forms integrated with ChMS platforms.
• Cryptocurrency Donations: Accept Bitcoin, Litecoin, Dogecoin, and other cryptocurrencies. Automatically convert crypto donations to USD with full integration into donation records.

2. Giving Methods & Donation Management

What are the different ways to give with OnlineGiving.org?
OnlineGiving.org supports over 14 methods of giving, including:

• Web-based giving
• Mobile app giving
• Text message giving
• Kiosk giving
• Chatbot giving
• Facebook Messenger giving
• Cryptocurrency donations (Bitcoin, Litecoin, Dogecoin)
• Custom giving pages
• Paper check and electronic check (ACH) donations
• Google Pay and Apple Pay

Does OnlineGiving.org support recurring giving?
Yes, users can easily set up recurring donations. One-time donations can be converted into recurring gifts with a single click, providing flexibility for donors.

What reporting features are available for donors?
The platform includes comprehensive donor reporting, allowing administrators to search, view, and update donor profiles. Donation summaries and histories are easily accessible.

3. Church Management System (ChMS) Integrations

What integrations does OnlineGiving.org offer with Church Management Systems (ChMS)?
The platform integrates with major ChMS platforms such as:

• MinistryPlatform
• Rock RMS
• Fellowship One
• TouchPoint
• Church Community Builder
• Planning Center
• Breeze ChMS
• Aplos ChMS
• Salesforce
• QuickBooks

How does OnlineGiving.org simplify administrative tasks?
ChMS integrations automate event registration, text communications, and donation tracking, significantly reducing manual workloads for church staff.

4. Mobile & Text Marketing Features

What flexibility does OnlineGiving.org offer with text marketing?
The platform allows churches to organize contacts into unlimited lists, set unlimited keywords, and schedule messages based on triggers like event registration dates. Both SMS and MMS messages are supported.

How can churches engage their congregation through text marketing?
Churches can create campaigns for daily devotionals, reading plans, Christ acceptance, baptisms, event registrations, surveys, and feedback collection.

Can OnlineGiving.org trigger chatbot conversations?
Yes, autoresponders can trigger chatbot conversations through text messages, facilitating automated engagement and data collection.

5. Custom Mobile App & Group Management

What mobile app functionality is offered?
OnlineGiving.org provides custom mobile apps that integrate with ChMS, featuring in-app giving, event registration, group management, sermon streaming, and push notifications.

Does the platform offer group management?
Yes, users can join groups via text messaging, with ChMS integration ensuring automatic registration and management.

How does the mobile app increase church engagement?
The app offers a variety of tools, including sermon streaming, event check-ins, and notifications, helping churches stay connected with their congregations on a daily basis.

6. E-Commerce & Event Management

What are the benefits of OnlineGiving.org's E-Commerce Store for churches?
The E-Commerce store enables churches to sell products, manage inventory, handle shipping, calculate sales tax, and process payments efficiently. It integrates with tools like Shippo for real-time shipping rates and TaxJar for tax compliance, streamlining the entire process for churches involved in e-commerce.

Does the platform support event triggers?
Yes, administrators can set event criteria that automatically trigger notifications via email or text, ensuring timely communication and engagement for upcoming events.

What types of payments are supported for event registration?
OnlineGiving.org supports payments through credit/debit cards, electronic checks (ACH), Google Pay, and Apple Pay, making it easy for participants to register for both free and paid events.

7. Security & Administrative Tools

What security features are available for online giving?
OnlineGiving.org provides robust security features, including:

• Touch ID and Face ID for secure login
• SSL/TLS encryption for all giving methods to ensure data safety
• Secure vaulting of payment methods, allowing for one-click repeat donations while keeping sensitive information protected

What tools are available to simplify administrative tasks?
ChMS integrations with OnlineGiving.org automate tasks like donation syncing, event registration, and generating reports, reducing the manual workload for staff and ensuring accuracy.

What metrics does OnlineGiving.org provide?
The platform offers comprehensive donation insights based on ChMS data, retroactive for over five years. Metrics include giving trends, types of donations (cash, checks, cards, e-checks), and other key performance indicators to help churches track financial health.

8. Merchant Processing & Donation Support

How does OnlineGiving.org support text-based giving?
Donors can make contributions via text message, with or without using keywords. The system supports multiple phone numbers and can automatically assign donations to the correct campus based on the donor's phone number.

How does the platform assist with managing donations?
OnlineGiving.org offers intelligent text giving, which supports common errors like typographical mistakes in keywords, making the donation process easier and more efficient for users.

What reporting options are available for donor management?
Administrators can search for, view, and update donor profiles, review donation summaries, and manage key donor details such as ChMS identifiers and contact information.

Can OnlineGiving.org collect donations through multiple channels?
Yes, donations can be collected through a variety of channels, including web, mobile apps, text messages, kiosks, and more. All data is automatically tracked and stored in donor profiles for easy management and reporting.

For more information, please visit OnlineGiving.org or explore our knowledgebase for detailed product documentation and video tours.