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Control Panel User Guide › Control Panel Access

Control Panel Access

Introduction to the Control Panel

The Control Panel is the administrative hub where church leaders or admins manage all aspects of online giving. From donations to user accounts and system settings, this tool centralizes everything you need to keep your ministry’s online giving running smoothly.

When your Online Giving account is set up, a welcome PDF packet is sent to the church administrator. This packet contains essential information, including the URL for your giving website, the admin login URL for the Control Panel, and your username and password. If you lose the packet, simply contact support, and they will resend it.

There are two key URLs provided: one for your congregation to give online, and another for admins to log in and manage the system. This simple, secure setup ensures everything is organized efficiently.

The Control Panel also allows you to add multiple users, making it easy for other team members to assist in managing online giving. User access and security can be controlled with ease, including the option to update login credentials as needed.

The following guide will cover everything you need to know to effectively use the Control Panel, from login details to managing user access.

OnlineGiving.org Control Panel User Guide

Welcome to the guide on Control Panel Access for Online Giving! This article will help you understand what the Online Giving Control Panel is and walk you through the process of accessing and signing into it. Whether you're just getting started or need a refresher, we've got you covered.

The Online Giving Control Panel is your go-to place for managing all things related to your church or ministry's Online Giving website. Let?s dive into the details!

Key Takeaways

  • The Online Giving Control Panel is the administrative hub for managing donations and account settings.
  • You'll receive your control panel login URL and credentials in the welcome PDF packet.
  • If you lose your login details, you can contact support to retrieve them.

Table of Contents

What is the Online Giving Control Panel?

The Online Giving Control Panel is an administrative platform designed for churches and ministries. This is where you can monitor and manage all aspects of your Online Giving website, including donations, user accounts, and system settings. It acts as a central hub to ensure the smooth running of your organization's online donation system.

How to Access the Online Giving Control Panel

When your Online Giving account is set up, your church or ministry is assigned a unique giving website. This is part of the onboarding process, which includes a welcome PDF package sent to the church administrator's email. This package contains all the important details you?ll need to access your Online Giving Control Panel.

Here?s what you'll find in the welcome PDF packet:

  • Giving Website URL: This is the URL your congregation uses to access the Online Giving page.
  • Control Panel Login URL: This URL is specifically for administrators to sign into the control panel.
  • Administrative Credentials: Your username and password, which you'll use to log in.

If you?ve misplaced your welcome packet, don?t worry! Simply contact our support team, and they will resend the PDF package.

Online Giving Website & Control Panel Links

Here is an example of what the links will look like for your church or ministry:

Where [church-sub-domain] is your unique identifier.

Frequently Asked Questions (FAQ)

1. What should I do if I forget my control panel login credentials?
If you forget your login credentials, you can reset your password using the "Forgot Password" link on the login page, or you can contact our support team for help.

2. Can I change my administrative credentials after logging in?
Yes, once logged into the control panel, you can change your username and password by navigating to the settings or account management section.

3. What if I never received the welcome PDF package?
If you didn?t receive or can?t find your welcome PDF package, please reach out to our support team. They will verify your information and send you a new copy.

4. Can more than one person have access to the control panel?
Yes, multiple administrators can have access. You can create additional accounts for other staff members as needed within the control panel.

5. How do I contact support?
You can contact support by emailing support@onlinegiving.org, or through the Online Giving website.

By following this guide, you?ll be able to access your Online Giving Control Panel with ease. If you run into any issues, feel free to contact our support team at support@onlinegiving.org for further assistance!

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