Making Donation Management Easy with the Online Giving Profile
Managing donations shouldn’t be complicated, and with Online Giving's Giving Profile, it isn’t. Whether you’re a regular giver or just starting out, keeping track of your contributions and managing personal preferences is simple. The Giving Profile is your central hub where all your personal giving information is stored, designed to be user-friendly and accessible from any device—whether it’s your laptop, tablet, mobile phone, or the app. No matter where you are, managing your donations is just a few clicks away.
Key Features of the Giving Profile
One of the standout features of the Giving Profile is the ability to update your personal information with ease. Changing your address, selecting your preferred campus, or updating your email or name is straightforward. This feature saves you the hassle of re-entering information every time you make a donation, speeding up the process and ensuring everything is up-to-date.
Another major benefit is the management of payment methods. If you've ever had to cancel a card or switch bank accounts, you know how tedious it can be to update your payment information across services. With Online Giving, updating or removing saved payment methods is quick and simple—just log in, go to your Giving Profile, and make the necessary changes in seconds.
Additionally, the Giving Profile allows you to manage personal giving links, which is especially useful if you're fundraising for mission trips or other causes. Simply copy your personal link and share it via social media, email, or wherever you see fit.
For those who attend multi-campus churches, setting your preferred campus is another helpful feature. If you’ve switched to a different location, updating your profile ensures that your donations go to the correct campus, streamlining the process even further.
Security and Peace of Mind
When managing finances online, security is always a concern. Online Giving ensures your personal information is encrypted and protected, allowing you to manage your donations with confidence. Your data is safe, and your donations are secure, giving you peace of mind.
The Giving Profile on Online Giving is designed to make managing your donations easier, faster, and more secure. From updating personal info and managing payment methods to accessing personal giving links, the platform provides all the tools you need to streamline your giving experience. Plus, with robust security measures in place, you can trust that your information is in good hands.
If you haven’t explored your Giving Profile yet, take a few minutes today to log in and check it out. It’s a small step that can make a big difference in your giving experience.
Giving Profile User Guide
Managing your giving experience has never been easier with Online Giving. From updating your personal information to managing your saved payment methods, this guide will walk you through all the key features of the Giving Profile page. Whether you're accessing it from a desktop, tablet, mobile device, or app, everything is designed to help you quickly and efficiently handle your giving preferences.
Key Functions:
- Easily update address, campus, and personal information.
- Manage payment methods and view personal giving links.
- Access your account from multiple devices for a seamless experience.
Key Takeaways:
- The Giving Profile is the hub for managing all your personal giving information.
- Updates to payment methods and preferences are simple and intuitive.
- Various giving options are available, tailored to meet your specific needs.
Table of Contents
- How to Access the Giving Profile Page
- How to Update Address Information
- How to Update Preferred Campus
- How to Update Name & Email Address
- How to Update/Change Password
- How to Remove Saved Payment Methods
- How to Access "My Giving Links"
- Frequently Asked Questions (FAQ)
How to Access Giving Profile Page
You can easily manage your Giving Profile by logging into your donor account and following these steps:
- Log in to the donor website.
- Click "Your Account" in the top-right corner of the page.
- From the drop-down menu, select "My Profile."
If you’ve donated without creating an account, you can still access your profile by using the Forgot Password feature to set up login credentials.
How to Update Address Information
To keep your address up to date, follow these steps:
- Log in to the donor website.
- Click "Your Account" on the top-right of the page.
- Select "My Profile" from the drop-down menu.
- Edit the information in the "Address" section.
- Click Save to commit the changes.
This feature reduces the need for repeated address entry when completing donation forms.
How to Update Preferred Campus
The preferred campus feature is specifically for multi-campus churches and automatically tracks your selected location based on your donations. However, you can manually change it at any time:
- Log in to the donor website.
- Click "Your Account" on the top-right of the page.
- Select "My Profile" from the drop-down menu.
- Choose your preferred campus from the drop-down menu under "Preferred Campus."
Note: This option is only available for donors at multi-campus churches.
How to Update Name & Email Address
Donors can easily update their personal details directly from the profile page:
- Log in to the donor website.
- Click "Your Account" on the top-right of the page.
- Select "My Profile" from the drop-down menu.
- Update your first name, last name, or email address in the "Name & Email" section.
- Click Save to apply changes.
How to Update/Change Password
To change your password, simply follow these instructions:
- Log in to the donor website.
- Click "Your Account" on the top-right of the page.
- Select "My Profile" from the drop-down menu.
- Enter your current password and the new password in the "Password" section.
- Click Save to update your password.
How to Remove Saved Payment Methods
If you need to remove any saved payment methods from your profile:
- Log in to the donor website.
- Click "Your Account" on the top-right of the page.
- Select "My Profile" from the drop-down menu.
- Navigate to the payment methods section, and delete the payment method you wish to remove.
How to Access "My Giving Links"
For donors linked to mission trip funds, you can find and manage your personal giving links by following these steps:
- Log in to the donor website.
- Click "Your Account" on the top-right of the page.
- Select "My Profile" from the drop-down menu.
- Scroll to the "My Giving Links" section to view your personal links.
- Right-click the link and choose "Copy" to use it on social media or other platforms.
These links are useful for sharing fundraising efforts for mission trips.
Frequently Asked Questions (FAQ)
1. What if I forgot my login details?
If you have donated as a guest, use the Forgot Password feature on the login page to create a new password and access your account.
2. Can I update my giving preferences on a mobile device?
Yes! The Giving Profile is accessible on desktops, laptops, tablets, and mobile devices, ensuring a seamless experience across all platforms.
3. How often should I update my payment methods?
We recommend updating your payment methods whenever they change, such as when you receive a new credit card or bank account number.
4. Can I link multiple campuses in my Giving Profile?
No, you can only set one preferred campus at a time. However, it can be easily updated if you attend a different campus in the future.
5. Is my personal information secure?
Yes, Online Giving takes security seriously. All personal data is encrypted and protected to ensure your privacy.
Need further assistance? We're here to help. Contact us for more information or support.
