Knowledge Base

Text Marketing User Guide

16 articles
Attendance Report
Track text-based attendance check-ins with weekly trends, campus comparison, attendance keyword configuration, and AI-powered attendance insights for your church services.
Conversations
Learn how to view, filter, search, archive, and manage two-way text conversations with your congregation via chatbots on SMS, Facebook Messenger, and the Giving Assistant.
Conversations Report
Analyze chatbot conversation performance with completion rates, open conversation queues, stale detection, at-risk tracking, campus filtering, and AI conversation insights.
Cost & Savings Report
Track estimated text messaging costs, per-campaign spend breakdown, monthly cost trends, projected annual budget, and get AI-powered stewardship tips for your church text ministry.
Decisions Report
Track salvation decisions, prayer requests, baptism interest, and first-visit responses with follow-up status tracking, campus filtering, and AI pastoral care briefing.
Keywords Report
Analyze keyword hit counts, trends, chatbot connections, unused keyword alerts, and get AI-powered keyword performance analysis for your text ministry.
Outbound Message Log
View detailed delivery logs for each mass text message campaign, including individual message status, timestamps, and delivery tracking for every scheduled text sent to your congregation.
Phone Number Import
Bulk import phone numbers into your text marketing lists using CSV upload, with automatic validation, duplicate detection, and import summary for your church text ministry.
Sent Messages Report
Track text message delivery rates, failure details, recurring message performance, timing patterns, and get AI delivery intelligence for your church text ministry.
Subscriber Lists Report
Monitor subscriber list health with growth trends, opt-out rates, area code distribution, carrier breakdown, and AI-powered health assessment for your text ministry.
Text Marketing Reports
Learn how to use the Text Marketing Reports hub to track engagement, keywords, subscribers, sent messages, conversations, decisions, attendance, and costs for your text ministry.
Text Messaging Overview Report
Track your text ministry's engagement score, activity heatmap, subscriber growth, delivery rates, carrier breakdown, and AI-powered ministry briefing.
Auto Responders
Text Marketing Auto Responders User Guide
Phone Number Lists
Text Marketing Phone Number Lists User Guide
Text Msg Schedules
Text Marketing Text Message Schedules User Guide
Chatbot Intents
Text Marketing Chatbot Intents User Guide
Knowledge Base