Knowledge Base
Feature Updates Feature Updates 03/21/2023

Feature Updates 03/21/2023

Feature Updates 03/21/2023

NEW OnlineGiving.org Chatbot > Actions > "Start Chatbot Giving/Payment" Now Supports End Dates

We're pleased to announce the OnlineGiving.org Chatbot Start Chatbot Giving/Payment Action has been enhanced to allow a church administrator to optionally configure an end date for any recurring schedules created through the chatbot action. The new feature aims to enable churches to use a text keyword to allow users to set up recurring payments/donations with a fixed end date. For example, a church could use this new feature to enable donors to create recurring gifts to a particular cause/mission/campaign that requires giving to stop after a set date in the future. 

For your convenience, we've included a detailed video of how to use this feature below. 

Detailed Screencast Help Video on How to Use End Date for OnlineGiving.org Chatbot "Start Chatbot Giving/Payment" Action

Preview of New End Date Option on the "Start Chatbot Giving/Payment" Action Configuration

Example of Chatbot Campaign Gift from OnlineGiving.org Chat Assistant Box (Logged in user)

Example of Chatbot Campaign Gift from OnlineGiving.org Text Message SMS (Existing Text Giver)

NEW OnlineGiving.org > Giving Profile > Help Message under Preferred Campus

An update is now live to display a friendly help message under OnlineGiving.org > Giving Profile > Change Preferred Campus section to let the user know that changing their preferred campus will not change any existing recurring gifts. Please see below for a preview of the new help message. 

 

 

 

Have questions about this article?

Our Support GPT knows this article and the entire knowledge base.

Knowledge Base