Feature Updates 5/22/2020
An update is now live that updates our platform with support for the Ó, Ñ characters for both text giving and text marketing keyword codes.
Some Technical Notes about non-English Characters:
Technically speaking, letters from non-English languages require special handling in programming languages including simple things such as changing from upper to lower case and other more complex items such as regular expressions or string comparisons. With that being said, we've added support for the special characters provided in regards to text marketing and text giving keyword matching. We're unable to guarantee that using special characters within a chatbot context will function correctly as our platform was designed for English. However, we welcome you to continue testing and using the chatbot as you see fit.